Privacy Policy

Last Updated: December 20, 2024

At SanctusPress, we highly value our customers and respect their privacy. The information we collect is used to enhance your shopping experience and to communicate with you about our products, services, promotions, and contests.

We are committed to handling customer information responsibly. SanctusPress does not sell or rent your personal data to third parties. However, under specific circumstances outlined below, we may share your information with trusted third parties.

This policy explains what personal data we collect, why we collect it, how we use it, and when we share it. It also outlines the choices you have regarding your information. If you have any questions about our privacy practices, you can contact our customer service team via email (support@sanctuspress.com) or mail us at:

SanctusPress

P.O. Box 281

Palos Park, Illinois 60464

If we make changes to our privacy policy in the future, we will update this page or notify you directly. Any updates will take effect before we use your information in a way not previously disclosed, giving you the option to opt out of such changes.

Information We Collect

We collect personal details such as your name, email address, mailing address, phone number, and payment details when you place an order, save your information with us, or participate in promotions, contests, or surveys. We also keep records of your product preferences and past purchases. Your information is only shared with third parties involved in fulfilling your order.

How We Use Your Information

When you make a purchase, we use your information to process your order, send confirmation emails, and contact you if necessary. Additionally, you will automatically receive email updates about our latest products, promotions, and contests.

If you wish to opt out of receiving promotional emails or mail, you can contact our customer service at support@sanctuspress.com with your full name and email address. Please note that processing such requests may take up to eight weeks.

Occasionally, we may send emails to learn more about your shopping preferences. We may also use aggregated data to improve our website design and overall shopping experience. Additionally, demographic information and shopping behaviors may be combined to enhance our communications with you. If you prefer not to have your data used in this manner, please reach out to us at the email provided.

Third-Party Transactions

We partner with third parties to manage customer information, fulfill promotions, and communicate with customers. These third parties are not permitted to use your data for any other purposes.

When we collaborate with other companies for joint promotions or contests, we may cross-reference customer databases to identify common customers and enhance future promotional efforts. Participation in such activities is voluntary, and you may choose to opt out if you do not wish to share your information.

We may also share non-personally identifiable information, such as demographic data, with business partners. Outside of these specific cases, we do not sell, rent, or share personal data with unaffiliated third parties.

Accessing Your Information

To review, edit, or delete your personal information, log in to your account and navigate to the relevant section. Requests to change email preferences may take up to eight weeks to process. To opt out of email or postal mail communications, contact support@sanctuspress.com and include your full name and email address.

Opting Out of Communications

We only want to communicate with you if you find it valuable. If you prefer not to receive emails, postal mail, or phone calls from us, please email support@sanctuspress.com with your request. We will process your request within six to eight weeks. If you make a purchase, we will still send you transactional emails regarding your order.

Children’s Privacy

SanctusPress is committed to protecting children's privacy online. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 without verifiable parental consent. If we discover that a minor has provided personal data without consent, we will delete it immediately.

Cookies

Cookies are small data files stored on your device when you visit our website. These help us enhance your shopping experience by keeping track of your order and recognizing you when you return. While cookies do not store personally identifiable information, they allow us to improve site functionality and offer personalized recommendations.

If you disable cookies, certain site features, such as order tracking and account access, may not function properly.

At SanctusPress, we are committed to maintaining the security and privacy of your information. If you have any questions or concerns about our privacy practices, please reach out to us at support@sanctuspress.com.